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This disclaimer explains the limits of the information on torqen.uk. It sits alongside our Terms and conditions. Nothing on this page affects your statutory rights as a consumer.
1. Product information and fitment
1.1 Descriptions, fitment lists, specifications and guides on our website are for guidance. We take reasonable care to keep them accurate, but manufacturers change designs and data, and errors can occur.
1.2 Some product photos show a generic version of the part rather than the exact item for your vehicle. The item you receive may look different from the photo while matching its description.
1.3 Check that a part suits your vehicle before you order, and check it against your original part before fitting. If you are unsure, contact us first.
2. Technical advice
Advice we give by phone, email, WhatsApp or through our How To articles is based on the information you give us, without inspecting your vehicle. Treat it as guidance. Fitting performance parts safely needs a competent specialist.
3. Off-road and competition parts
Many parts we sell are for off-road, track or competition use only, including de-cat and test pipes. Fitting them to a road vehicle may break the law, fail an MOT and invalidate your insurance. Clause 4 of our Terms and conditions explains your responsibilities.
4. Prices and availability
Prices, stock and lead times on the website can change without notice. A change applies to orders placed after it. How we handle pricing errors and supplier price changes on an order you have already placed is set out in clause 2 of our Terms and conditions.
5. Use of the website
5.1 We do not guarantee that the website will always be available, uninterrupted or free of errors, or that it will work with every device and browser.
5.2 We take reasonable steps to keep the website free of viruses and harmful code. Use up-to-date security software on your own devices.
5.3 Links to other websites are provided for convenience. We do not control those sites and are not responsible for their content or privacy practices.
6. Our liability for website information
We are not liable for loss arising from reliance on general information on the website, except where the loss results from our negligence, fraud or misrepresentation, or where the law does not allow us to exclude liability. Our liability for goods you buy from us is set out in our Terms and conditions.